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FAQ's

How do I place an order?
The first step is to fill out an enquiry form. From there, any additional consultation is done via email or messages before being provided with a quote.


Once I have provided you with a quote, a 50% deposit will be required within 7 days to secure your booking, with full payment 4 days prior to your event. Please note that bookings are only confirmed once a formal quote is received and the deposit is paid. 

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Do you deliver?

I do offer a delivery service, but this is strictly limited to my availability. When possible, delivery is $20+, based on location. It is recommended that delivery be organised for wedding/tiered cakes.
 

How much notice do you require?

I recommend 2-3 weeks as a minimum to place an order. As I have limited spots each week for cake orders, the sooner you contact me about your cake, the better. I do occasionally have the capacity to take on last minute orders depending on cake size and design style, so you are always welcome to try your luck!
 

Are all your cakes buttercream?

Yes! All my cakes are filled and covered using a delicious variation of the American Buttercream recipe. By special request, I do include additional fillings such as chocolate ganache, salted caramel, jam, fruit curd and crushed biscuits and nuts. I do not make any fondant covered cakes, sorry!
 

Can you accommodate dietary requirements? 

All cakes are made in the same kitchen where nuts, gluten and dairy are present. However I do offer GF & Vegan cupcakes but not cakes...

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Overwhelmed by everything out there and don't know exactly what you are wanting?

Perfect! My best cake creations have come from some of the most simple points of detail... a party theme, a colour, the event invite, or even an outfit you are wearing on the day! Then you just sit back, relax (in excited anticipation) and let me surprise you.

 

How do I transport my cake?

I advise that you transport your cake on a flat surface in your vehicle (the floor in front of the passenger seat or boot space) with the air conditioner on. Whilst driving, be sure to take corners and break slowly. Placing a piece of non stick mat on the flat surface prior to putting down the cake box can be super handy.
 

Important to note… If the cake is not being delivered straight to its final destination, it must be refrigerated before any further transport.

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How do I store my cake?

Cakes must be refrigerated. For optimum taste, always serve your cake at room temperature. This depends on the season, however between 1-2 hours out of the fridge before cutting and eating is a safe time frame.

 

If you are not eating the cake on the day of pickup, store the cake (as given in its box) in a fridge with no odours. Fresh is always best!

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